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HSBio Co., Ltd. (hereinafter referred to as the 'Company') establishes and complies with the following Privacy Policy to protect and systematically manage the personal information of users in accordance with applicable personal data protection laws.
1. Purpose of Processing Personal Information
The Company processes personal information collected for the following purposes. Collected personal information will not be used for purposes other than the following:
- Product supply and customer inquiry/complaint handling
2. Items of Personal Information Processed
The Company processes the following personal information items:
- Customer Name
- Company Name / Department / Job Title
- Telephone Number / E-mail Address
3. Processing and Retention Period of Personal Information
The Company retains personal information within the retention period permitted by law or agreed upon at the time of collection. Records related to customer inquiries and disputes are retained for 5 years.
- Records related to customer complaints and dispute resolution: 5 years
4. Destruction of Personal Information
In principle, the Company promptly destroys personal information once the purpose of collection and use has been achieved.
- Destruction Procedure: Information entered for customer inquiries is moved to a separate storage after the purpose is achieved, stored for a certain period according to internal policies and relevant laws, and then destroyed.
- Destruction Method: Personal information stored in electronic file formats is deleted using technical methods that make records irrecoverable. Documents printed on paper are shredded.
5. Rights and Obligations of Data Subjects
Data subjects or their legal representatives may exercise the following rights in accordance with applicable laws:
- Right to request access to personal information
- Right to request correction or deletion
- Right to request suspension of processing
6. Measures to Ensure the Security of Personal Information
The Company implements managerial and technical measures to secure personal information:
- Managerial Measures: Establishment and implementation of internal management plans, regular employee training, etc.
- Technical Measures: Access rights management, installation of security programs, etc.
7. Privacy Protection Officer
The Company designates a responsible department and privacy protection officer to protect personal information and handle grievances:
8. Effective Date
This Privacy Policy is effective as of January 1, 2026.
Rejection of Unauthorized Email Collection
We strictly prohibit the unauthorized collection of email addresses posted on this website using automated email collection programs or other technical devices. Any violation of this policy may result in criminal punishment under relevant laws.